Isetan Mitsukoshi Group Financial Results Explanation Meeting
Fiscal Year Ended March 31, 2026 (FY2025)

from the beginning

Isetan Mitsukoshi Group Financial Results Explanation MeetingFiscal Year Ended March 31, 2026 (FY2025)

• Table of Contents

I: Fiscal Year Ended March 31, 2026 (FY2025) Full-Year Results

• 1. Fiscal Year Ended March 31, 2026 (FY2025) Full Year Results Summary

• 2. [Consolidated results] for FY2025

• 3. [Gross sales] Domestic department stores results

• 4. [Gross sales] Overseas customer performance trends

• 5. [Gross sales] Figures for major domestic department stores (by store and company)

• 6. [SG&A expenses] Changes on a consolidated basis

• 7. [Performance by Segment]

II: Full-Year Plan for the Fiscal Year Ending March 31, 2027 (FY2026)

• 1. Summary of FY2026 Full-Year Plan

• 2. [Consolidated Plan] FY2026

• 3. [Gross sales] Domestic department stores

• 4. [Gross sales] Domestic department stores (Domestic customers and overseas customers)

• 5. [Gross Sales] Plan for Major Domestic Department Stores (by store and company)

• 6. [SG&A expenses] Changes on a consolidated basis

• 7. [Plans by Segment]

III: Progress of Phase I of the Current Medium-term Management Plan

• 1. Stakeholder Dialogue and Management Actions

• (1) Our unique business model and key results for FY2025

• (2) Stakeholders' voices and their reflection in management

• 2. Acceleration of Individual Customer Business Process Activities

• (1) Medium- to long-term strategic steps

• (2) Urban community development preparation phase "Monetization of intra-group coordination"

• (3) Management Objectives "Financial KPIs"

• (3) Management Objectives “Customer KPIs”

• (3) Management Objectives "Trend and Results of the Number of Identified Customers / Identified Customer Sales / Operating Profit"

• (4) Individual Customer Business Process Activities "Attracting Customers"

• (4) Individual Customer Business Process Activities "Identification"

• (4) Individual Customer Business Process Activities "Expansion of Usage"(1)

• (4) Individual Customer Business Process Activities "Expansion of Usage"(2)

• (4) Individual Customer Business Process Activities "Lifetime Customerization"

• 3. Group Platform Strategy

• (1) DX Strategy

• (2) Human Resources Strategy

• (3) Sustainability

• (4) Financial Strategy "Capital Efficiency & Profit by Business"

• (4) Financial Strategy "Cash Allocation (Phase I: FY2025-FY2027)"

• (4) Financial Strategy "Investment Plan"

• (4) Financial Strategy "Shareholder Returns"

Key issues and information from the most recent dialogues -To raise expectations for sustained and continuous profit growth-

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