Isetan Mitsukoshi Group Financial Results
Fiscal Year Ended March 31,2024
Explanation Meeting

from the beginning

Isetan Mitsukoshi Group Financial Results Fiscal Year Ended March 31,2024 Explanation Meeting

Table of Contents

I: Fiscal Year Ended March 31, 2024 (FY2023) Full Year Results

FY2023 Full Year Results Summary

• Cumulative consolidated results for FY2023

• Accumulated results of our major department stores in Japan in FY2023 (by store and company)

• Increase/decrease in consolidated SG&A expenses

• Results by segment (full year results)

II: Fiscal Year Ending March 31, 2025 (FY2024) Full Year Plan

• Summary of FY2024 full-year plan

• Consolidated plan (full FY2024)

• Plan for major department stores in Japan for FY2024 (by store and company)

• Sales plan for existing department stores in Japan (full FY2024)

• Changes in consolidated SG&A expenses (full FY2024)

• Segment plan (full FY2024)

• Return to shareholders in FY2024

III: Progress of the Medium-term Management Plan (FY2022-FY2024) and the Plan for FY2024

• Disclosure flow

• Profit plan

• Strategic steps

• Management objectives: Financial KPIs

• Management objectives: Customer KPIs

• Information by company

• [TOPICS] Department store sales in Japan

• [TOPICS] Sales to inbounds

• By strategy (frame)

• Key strategy: "High sensitivity, fine quality" strategy

• Key strategy: CRM strategy connecting with individual customers

• Key strategy: "Intra-Group coordination" strategy

• Business strategy: Department store business in Japan

• Business strategy: Real estate business

• Business strategy: Credit & finance business

• Business strategy: Related businesses in Japan

• Business strategy: Overseas business

• Business strategy: Online business

• Group platform strategy: Sustainability

IV: Basic Outline of the Next Medium-term Management Plan (FY2025-FY2030)

• Positioning (profit step illustration)

• Environmental awareness

• Toward the realization of our vision

• What is the individual customer business?

• Concept of intra-Group coordination-based profit

• Business strategy direction: Department Store Business

• Business strategy direction: Department store Business "Isetan Mitsukoshi"

• Business strategy direction: Department store business "Regional department stores"

• Business strategy direction: Overseas business

• Business strategy direction: Real estate business

• Business strategy direction: Credit & finance business

• Business strategy direction: Domestic related businesses

• Direction of Group platform strategy: Financial strategy "Overall Framework"

• Direction of Group platform strategy: Financial strategy "Approach to real estate development investment for urban community development"

• Direction of Group platform strategy: Human Resource strategy "Human Resource development"

• Direction of Group platform strategy: Human resource strategy "Human capital investment"

• Direction of the Group's platform strategy: Sustainability

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