FY2020 Q1 (April - June) Business Results

from the beginning

FY2020 Q1 (April - June) Business Results

Table of contents

FY2020 Q1 Financial Results

FY2020 Q1 Consolidated income statement

Factors of change in operating income

Impact of COVID-19

Business environment under COVID-19

FY2020 Q1 - KPI results

Provision of service/functions adapted to users' needs during COVID-19

Third party survey results

Challenging a new work style adapted to the “new normal

Our target for this fiscal year

Business Topics

• Commerce Business

FY2020 Q1 Commerce business ‐ KPI results

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PayPay Mall - New measure: X (Cross) Shopping

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Future synergies with ZOZO

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PayPay ‐ KPI

PayPay ‐ Developments in monetization services

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Reorganization of financial brands

Multi‐partnership strategy

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Scenario finance initiative ‐ progress

Current Situation and Outlook (Commerce Business)

Current situation and outlook

• Media Business

Integration of advertising platforms (Sequentially introduced to advertisers from July)

Integration of advertising platforms: Changed classifications to accommodate rebranding of ad products

FY2020 Q1 Total advertising revenue - results

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Integrated marketing solution - New service (Measurement of store visits)

Measurement of store visits ‐ example

Strengthened sales activities

Current Situation and Future Outlook (Media Business)

Current situation and outlook

Company‐wide Initiative

• Business integration with LINE

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Q&A

• Q&A 1

• Q&A 2

• Q&A 3

• Q&A 4

• Q&A 5

• Q&A 6

• Q&A 7

• Q&A 8

• Q&A 9

• Q&A 10

• Q&A 11

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