再生リスト 最初から再生 Isetan Mitsukoshi Group Financial Results Explanation Meeting for the Fiscal Year Ended March 31, 2025 (FY2024) Table of Contents I: Fiscal Year Ended March 31, 2025 (FY2024) Full-Year Results 1. Fiscal Year Ended March 31, 2025 (FY2024) Full Year Results Summary 2. Consolidated Results for FY2024 3. Gross sales figures for major domestic department stores (by store and company) 4. Changes in Consolidated SG&A Expenses 5. Performance by Segment II: Fiscal Year Ending March 31, 2026 (FY2025) Full-Year Plan 1. Summary of FY2025 Full-Year Plan 2. FY2025 Consolidated Plan 3. Gross sales for major domestic department stores (by store and company) 4. Sales plan for department stores in Japan 5. Changes in consolidated SG&A expenses 6. Plans by Segment 7. Shareholder Returns (FY2024 and FY2025) III: Medium Term Management Plan(Initiation and Roll-out) Table of Contents Recap of the Previous Medium-Term Management Plan (FY2022-2024) (1)Big picture (2)Management Objectives"Financial KPIs" (2)Management Objectives"Customer KPIs" (3)What has been transformed:"Big picture" (3)What has been transformed:"Department store operations (1)" (3)What has been transformed:"Department store operations (2)" (3)What has been transformed:"Online business" (3)What has been transformed:"Overseas business" (3)What has been transformed:"Domestic Related business" Medium-term Expansion Story (1)Financial KPIs (1)"Consolidated" (1)Financial KPIs (2)"Profit and ROIC by business" (2)Positioning of Phase I (FY2025-2027) and FY2025 (3)Individual customer business process activity"Big picture" (3)Individual customer business process activity"Attracting customers" (3)Individual customer business process activity"Identification (1)" -1 (3)Individual customer business process activity"Identification (1)" -2 (3)Individual customer business process activity"Identification (2)" (3)Individual customer business process activities"Expansion of use"(advancement of individual marketing) (3)Individual customer business process activity"Expansion of use"(Customer KPIs) (3)Individual customer business process activity"Expansion of use"(Revitalization of stronger intra group coordination activities) (3)Individual customer business process activity"Expansion of use"(Revitalization of stronger intra group coordination activities) (3)Individual customer business process activity"Lifetime customerization" (4)Touching people’s hearts with human-driven experiences:"Relationship with customers" (4)Touching people’s hearts with human-driven experiences:"Relationship of trust with business partners" (4)Touching people’s hearts with human-driven experiences:"Employees’execution capabilities" (5)Sustainability (6) Shareholder Return"Dividend Plan" @ Toshiyuki Hoyosa Director, President and CEO Yoshinori Makino Director, Managing Executive Officer and CFO