Fiscal Year 2012 First Quarter Financial Results

from the beginning

Fiscal Year 2012 First Quarter Financial Results

• Contents

• Investment Highlights

1.FY2012 First Quarter Results

• Summary of Q1/12 Consolidated Results

• Summary of Q1/12 Consolidated Results (by Business Category)

• Quarterly Domestic Gross Transaction Value (Including Credit Cards and E-Money)

2.Progress in Globalization

• Status of Our Global E-Commerce

• GMS Growth from Overseas Companies

• Global Marketplace GMS

• Global eBook Business (Kobo)

3.Internet Services

• Internet Services Quarterly Results

• Internet Services Breakdown

• Internet Services Highlights of Q1/12

• Rakuten Ichiba Quarterly Results

• Domestic E-Commerce GMS

• Rakuten Ichiba Unique Buyers* and Transactions

• Rakuten Travel, Inc Quarterly Results*

• Travel Business Gross Booking Transaction Value

4.Internet Finance

• Internet Finance Quarterly Results

• Internet Finance Highlights of Q1/12

• Credit Card Business Revenue and OP*1

• Rakuten Card Shopping Transaction Value and Shopping Revolving Balance*

• Rakuten Bank Quarterly Results

• "Rakuten Bank Super Loan" Trends of Loan Receivables

• Rakuten Securities Quarterly Results*

• Rakuten Securities New Accounts / Ratio of Applications via Rakuten Group

5.Others

• Others Quarterly Results

• Others Q1/12 Highlights

Appendix(Slide only below)

• Impact on Operating Profit by New Accounting Policy Regarding Loyalty Points

Financial Condition

• Financial Institutions Debt*1 Trend

• Rakuten, Inc. (Non-consolidated) Debt and Cash

• Rakuten Group : Balance Sheets (As of March 31, 2012)

• Cash Flow Breakdown : Jan - Mar 2012

• Breakdown of Cash Flow by Financial Businesses and Non-financial Businesses : Jan-Mar, 2012 (1)

• Breakdown of Cash Flow by Financial Businesses and Non-financial Businesses : Jan-Mar, 2012 (2)

Other Information

• Enhanced Cross-use Ratio*

• Amortization of Goodwill*

• Rakuten Group's CAPEX*

• Rakuten, Inc (non-consolidated)

• Number of Merchants

• GMS Ratio from Overseas Companies

• Credit Card Business: Revenues and Expenses

• Credit Card Business: Transaction Volume*

• Credit Card Business: Balance of Loan Receivables*

• Credit Card Business: Allowance for Doubtful Accounts

• Rakuten Bank, Ltd. and Its Subsidiaries PL

• Definition of Terms in Rakuten Bank PL

• Rakuten Bank, Ltd. and Its Subsidiaries PL (Former presentation style)

• Rakuten Bank, Ltd. Assets and Deposits

• Rakuten Securities Quarterly Change in Stock Brokerage Trading Value

• Group Membership*1

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